> For the complete documentation index, see [llms.txt](https://help.horsespot.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.horsespot.com/rodeo-management/setting-up-your-rodeo/payments-and-fees.md). # Payments & Fees {% embed url="" %} ### Finding the Payments Tab In the top right corner, under your franchise name, open the drop-down and go to Payments. ### Reviewing Payment Activity Under Activity, you can see all of the payments processed across every rodeo. Click on any payment and select Details for more information, including how it was allocated and where the transaction was processed. For example, a payment might show it came from a specific rodeo. Click the arrow to the right of the payment to open that rodeo in a new tab, where you can see all of the transactions completed for that entry. To return to the payment screen, click back to the tab to the left of the new one that opened. ### Processing Refunds From the payments screen, you can also process refunds. Check the box next to the payment and click the red Process Refund button. Refunds cannot be reversed. Once a refund is processed, it's final. ### Adjusting Payment Settings Under the Payments tab, go to Settings. #### Card Service Fee Here you can set your card service fee. Horse Spot recommends 4%, so the franchise doesn't absorb the convenience fees associated with processing credit cards. This percentage can be changed by the franchise. Alternatively, you can set the card service fee to 0% and instead add a rodeo fee to your rodeo setup with a flat dollar amount for the card service charge. #### Check Format If you're using Horse Spot to print checks on business style check stock, you can choose whether the check prints at the top or bottom of the page. #### Refund Policy You can also input your refund policy so contestants know ahead of time what your franchise follows. Once you update any of this information, be sure to click the blue Save button. ### Setting Up Payment Gateways At the bottom of the Settings page, you'll find the available payment gateways for credit card processing. If you'd like to allow contestants to pay by credit card, go to Digital Payments and click Continue with Stripe. This step is not required, but if you choose to set it up, click Continue with Stripe and enter your banking information. This will automatically integrate with Horse Spot for your franchise. The orange Onboarding Incomplete button will turn green, and you'll see a message confirming you're able to process credit cards. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://help.horsespot.com/rodeo-management/setting-up-your-rodeo/payments-and-fees.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.