> For the complete documentation index, see [llms.txt](https://help.horsespot.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.horsespot.com/product-docs/show-day-tools/payments/setting-up-your-stripe-account.md). # Setting up your Stripe account {% embed url="" %} ## **Connecting Stripe for Credit Card Processing** Here's how to set up Stripe and connect it to Horse Spot for credit card processing. ### Starting the Connection Go to the top dropdown menu, select Payments, then go to Settings. Scroll to the bottom and click the button labeled Connect with Stripe (or Continue with Stripe if you've already started the process). Until your Stripe account is fully connected, this section will show that the connection is still in progress. ### Confirming a Successful Connection Once your Stripe account is fully connected, you'll see that reflected in this same Payments > Settings screen. ### Setting Your Processing Fee The all-in processing fee when using Stripe is 4%. Make sure that's what's set in this box, unless you intend to charge your exhibitors a different rate. Setting this to 4% and clicking Save ensures your processing costs are covered by passing the service fee on to exhibitors paying through Stripe. ### Managing Your Stripe Account Your Stripe account is managed directly at [stripe.com](stripe.comhttps://stripe.com/). Log in to your dashboard there to see your account details and all of your processing information. ### Getting Support from Stripe Since Stripe handles the actual processing of your payments, they also offer their own support if you run into an account-specific issue, like a payout delay, a verification question, or something specific to your Stripe dashboard. Stripe offers 24/7 phone, chat, and email support, along with a comprehensive knowledge base at support.stripe.com. To reach Stripe directly, log into your Stripe dashboard, click the ? icon, and select Contact Support to choose chat, phone, or email based on what works best for you. For anything specific to how Stripe works inside Horse Spot, like your card service fee setting or how a transaction shows up on an entry, reach out to the Horse Spot team through our Help Center instead. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://help.horsespot.com/product-docs/show-day-tools/payments/setting-up-your-stripe-account.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.